Zolt AI

Privacy Policy

Effective August 20, 2026

Zolt AI (“the Service”) is operated by Red Media Network (“we”, “us”). This policy explains what information we collect, how we use it, and the choices you have. Questions any time: info@redmedianetwork.com.

Information we collect

• Account information. Your name, email address, and a hashed password — or, if you sign in with Google, the name and email Google shares with us. We never see or store your Google password.
• Workspace content. The businesses, boards, zones, and tiles you create; files you upload; links you import; notes; chat messages; and voice recordings you choose to transcribe.
• Content you import. When you paste a link (a website, video, or article), we fetch and process that content — including extracting text and transcripts — so your workspace chat and generations can use it. You are responsible for having the right to import the content you import (see our Terms of Service).
• Visitor and lead data collected on your behalf. If you publish a landing page or embed a chatbot, we store the form submissions and chat messages your visitors send. For that data, you (our customer) are the data controller and we act as your processor — you are responsible for your own privacy notices to your visitors.
• Billing information. If you buy a plan or a credit pack, our payment processor (Stripe) collects and processes your payment details. We never see or store your full card number— it goes directly to Stripe. We keep the identifiers and records we need to run billing: a Stripe customer and subscription id, your plan, invoice and receipt history, and your credit balance and the ledger of credits granted and spent. Stripe processes this as an independent controller under its own privacy policy.
• Usage information. Sign-ins and product activity (for example, that a board was created), used to operate features like your activity feed and to keep the Service secure.
• Cookies. We use a session cookie to keep you signed in. We do not use advertising cookies or third-party trackers.
• Waitlist and referrals. If you join the waitlist or use a referral link, we store the email and name you provide and the referral relationship.

How we use information

• To provide and operate the Service — including grounding AI chat and generations in your content.
• To send transactional email (account and beta access messages) and, with your consent, occasional product updates. Every marketing email includes an unsubscribe link.
• To secure the Service, prevent abuse, and debug problems.
• To improve the product, using aggregate usage patterns — not the contents of your workspace.

AI processing

Core features send relevant parts of your workspace content to third-party AI model providers — currently Anthropic, OpenAI, Google, and xAI — to generate responses, content, and images. We send only what a feature needs, under each provider’s API terms. We do not use your content to train our own models, and we do not permit these providers to use API data for training where they offer that control.

Where your data lives and who can access it

The Service is hosted in the United States (on Railway infrastructure: application, PostgreSQL database, and object storage). We do not sell your data, and we share it only with the service providers needed to run the product — hosting, email delivery, payment processing (Stripe), and the AI providers listed above. If you use the Service from outside the United States, your data is processed in the United States.

Retention and deletion

Your content stays in your workspace until you delete it (boards you delete go to Trash first, then can be permanently removed). To delete your account and its data entirely, email info@redmedianetwork.com and we will complete the deletion within 30 days. Waitlist entries are deleted on request.

Billing records are an exception: we retain invoices, payment records, and the credit ledger for as long as tax, accounting, and anti-fraud obligations require, even after an account is deleted. Deleting your account does not reverse a completed purchase — see “Paid plans and Zolt Credits” in our Terms of Service.

Your rights

You can access, correct, export, or delete your information by emailing us. If you are in a jurisdiction with specific privacy rights (such as the EEA, UK, or California), we honor access, correction, deletion, and portability requests under those laws. We do not sell or share personal information as those terms are defined under the CCPA.

Security

Data is encrypted in transit, passwords are stored hashed, sessions are signed, and access to production systems is limited. No system is perfectly secure — if we learn of a breach affecting your data, we will notify you promptly.

Children

The Service is not directed to children under 16, and we do not knowingly collect their data.

Changes

We will post any changes to this policy here and update the effective date. Material changes will be announced by email to account holders.